Privacy & Data Protection Policy
Compliant with Digital Personal Data Protection Act (DPDPA 2023) & IT Rules, 2011
Vedic Cosmetics Pvt. Ltd. ("Company", "We", "Us") is committed to safeguarding your personal data, bank details, and transaction privacy. This Privacy Policy details how we collect, process, encrypt, and protect your information when using our website and independent direct seller network portal.
1. Information We Collect
We collect only necessary information to process orders and calculate distributor commissions:
- Identity Information: Full name, date of birth, username, government photo ID/KYC for independent distributor verification.
- Contact Details: Phone number, email address, physical delivery and billing addresses.
- Financial & Payout Data: Bank account number, IFSC code, and PAN card for TDS compliance under Section 194H of Income Tax Act.
- Network & Transaction Data: Orders placed, Business Volume (BV) accumulated, genealogy downline structure, and wallet payout ledger.
2. How We Use Your Data
- Delivering orders and updating real-time courier dispatch status.
- Calculating daily 10% binary matching, direct referral, and Kohinoor turnover pool bonuses.
- Deducting statutory TDS (5%) and filing quarterly TDS certificates with the Income Tax Department.
- Fraud prevention, account authentication, and platform security audits.
3. Bank-Grade 256-Bit SSL Encryption & Security
All financial transactions, passwords, and sensitive information are encrypted using enterprise-grade AES-256 bit SSL protocols. We do NOT store your credit/debit card numbers or CVV on our servers. All online payments are handled directly by RBI-licensed payment gateways.
4. Non-Disclosure & Third-Party Sharing
We never sell, rent, or trade your personal information to third-party marketing companies. Data is shared strictly with trusted logistics partners (to deliver your parcels) and legal authorities when required by Indian law.
5. Grievance Redressal Officer
In compliance with the Information Technology Act 2000, our designated Grievance Officer details are:
Address: Vedic Cosmetics Headquarters, Cyber City, Mumbai - 400051, India
Email: grievance@vediccosmetics.online / support@vediccosmetics.online
Response SLA: Within 48 business hours.